Patrick Brown is a professional with extensive experience in all facets of the retail automotive environment. He is also the Director of Operations for the Viva Auto Group located in El Paso, TX which has over 600 employees. Patrick possesses ability to create positive work atmosphere where pride and motivation reflect results. Expertise in areas of general business, sales, finance, revitalizing under-performing operations and customer service. Proven track record of achieving outstanding net profit margins, top ranking customer satisfaction scores for large volume dealerships. A firm but fair leader able to gain confidences easily and develop relationships built on mutual trust and respect. Successfully motivates staff to perform at full potential while maintaining the highest levels of customer and orginizational loyalty.